So first let’s start with a discovery call.

Getting to know you

As we begin the first phase of our relationship with every new client, we conduct an in-depth study of your requirements and assess your desires to determine what would suit you best. We like to get a feel for who you are as a person and how you want to define yourself through design.

Walkthrough of our service

We first arrange a discovery call with you through a mutually convenient way of communication once you have signed up for a call with us.

A lot of information from this initial call will go into the concept, so it is important for us to have a comprehensive discussion of your goals and needs. Our interior designers want to understand your lifestyle, design style, the property you have and the overall feel you want to achieve.

During this call, we will walk you through the process of engaging our interior design services. We will address any issues you have at the same time. You will also have some initial ideas or suggestions from us.

We would love for our customers to visit our showroom to look at our workmanship.

After we visited your property, we set out to discuss some initial concepts.

Design ideas that would represent you

At this stage of interior design services, our interior designers will sit down with you to brainstorm ideas that best represent who you are as an individual/family or the identity of your business.

We want you to know what our firm can do for you, which is why we provide you with 3D visuals of our previously completed projects. This way, you will definitely have a better idea of what your interior can look like under the hands of our master designers.

Design concept suggestions

Based on your lifestyle and preferences gathered from our discovery call, we will propose the design styles, mood and feel of the space.

This is where we let our imagination run wild and produce a creative concept that is unique and personalised for you. Our designers will ensure that not only is it aesthetically beautiful but also very practical for your everyday life.

The initial design concepts would reflect the connection between all areas of the home. It would be in harmony, rhythm and balance.

At this stage, the decision is yours – all we do is provide a glance at what your dream interior design could be.

Space planning importance

Space planning is a crucial step in interior design as it ensures that the arrangement of elements and furniture work together to create functional, comfortable and stylish working or living spaces.

Our designer will ensure that there is a flow between all rooms in the home to create efficient and effective use of the floor space.

Layout proposal

Once our space planning layout is completed, we will arrange an appointment with you. During this discussion, our interior designer will walk you through the zones of the spaces and the activities that will take place in them.

We will also discuss the concept of flow between these zones to show the movement throughout the interior design space.

This is where you would also give feedback and further let us know your furniture type and taste.

It is important that the proposed layout is confirmed before we proceed to the 3D visuals.

Visualising the design concept

The goal of having 3D visuals is so that you are able to visualise the design concept and understand how your home or office would look like. This would also avoid costly mistakes before the construction starts.

Our interior designer will also walk you through each space to get your feedback and suggestions on the 3D visual.

We will explain the design concept and style on each visual, and help you to understand the design, materials and finishings involved. Our visuals are detailed with accurate proportion and size of built-in furniture, lighting fixture, materials, etc.

Feedback from you

During this phase, we will discuss your final decisions on any changes or tweaks to ensure that you are getting what you want for your home or business.

We will also discuss the concept of flow between these zones to show the movement throughout the interior design space.

Our master designers would work closely with you to ensure that every aspect of your interior design reflects your personality and lifestyle. It will also match all elements of our proposed layout based on the initial discussion on space planning.

This gives you peace of mind and assurance that we can indeed turn your dream into reality.

With all the 3D visuals done, our team will then create a detailed quotation to give you an estimate of the costs involved.

This includes a legal document that our company and you will agree on and sign.

Breaking down the cost

We have made an effort to break down all aspects of your project into separate components so that it’s easy for you to understand what each item will cost.

This is to ensure you understand the relationship between the materials used and the price.

At the same time, we are upfront about our pricing. You may feel confident that we provide you with a fair price without any hidden costs.

The formal agreement would also protect both parties in ensuring that the services are delivered as agreed.

Signing the agreement

We also explain our terms and conditions in a simple manner so that they are easy for you to understand. We will be happy to answer your questions at this point if anything is not clear. This includes any aspects of the quotation.

As soon as we both agree on terms and conditions, you are required to sign an agreement that ensures both parties have agreed on the statement of work and other terms and conditions before we proceed to renovate your home or office.

A project coordinator to handle everything for you

We want to make sure that our renovation services meet your expectations and reflect what you envisioned for your space.

To achieve this, our project coordinator manages the entire renovation process with our craftsmen. We will also take care of any issues that may occur during construction to ensure a smooth renovation process.

What to expect

Our professional craftsmen will follow through with our designs as presented in the 3D visuals, and we’ll liaise with you to make sure it meets your expectations.

We will advise on any changes to the design or construction process if necessary. We make sure that every detail, from the colour of the paint to the fabric, is agreed upon by you before construction starts.

Our project coordinator will be your main point of contact. He/she will give you regular updates on the renovation works. You can raise any issues or questions to our project coordinator during this process.